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ING Bank: preperation for ING CLA 2025

24 mei 2024

Nederlandse versie klik hier


The ING collective agreement runs until December 31, 2024. This fall, negotiations for the 2025 agreement will commence. The objective of De Unie is to negotiate a Collective Labor Agreement (CLA) on behalf of its members that is beneficial for all ING employees.

What are the negotiations about?

We would like to hear your opinion on this matter. In a previous survey, we asked you questions about the scale-in increase, the individual salary increase, and the increase for promotions within or outside the current job grade. You can read more about this below. This survey will be about the workload you experience.

Feedback on the survey about scale-in increase, individual salary increase, and salary increase for career moves

There was an error in our survey design. Follow-up questions on specific answers were posed to everyone, regardless of their previous answers. This made the survey difficult to complete and complicated the qualitative analysis of the responses.

For the multiple-choice questions, there is a clear picture, but for the open questions, we are now reviewing which questions we can make a representative analysis for and which we cannot.

We will ensure that this problem does not occur in future surveys. Should anything go wrong, please feel free to contact us using the contact details below.

We apologize for the inconvenience.

Workload Survey

At the request of trade unions, ING conducted a study on the workload experienced by employees. In March 2024, ING employees in the Netherlands had the opportunity to complete the questionnaire. Approximately 44% of colleagues did so. On May 7, a news article about the survey was posted on ING Today.

Our intention is to use the results of the workload survey to make CLA proposals. It provides valuable input for improvements. But before we proceed, we want to perform a validation check. The survey is rightly anonymous. However, we now lack sufficient insight to link the identified issues to business units. Therefore, we want to conduct a follow-up survey.

To that end, De Unie has prepared a short list with some general questions and ten workload-related questions.

Ask your colleagues to participate

To answer this question, it is essential that many employees complete this survey. So join in and encourage your colleagues to read this message as well. De Unie treats the information confidentially.


Always be the first to know! Sign up immediately for our WhatsApp group “De Unie @ ING,” and we will also keep you updated through this channel. Special WhatsApp channel for ING employees – De Unie.


If you have any questions regarding this message or if you have information that is important for De Unie, please contact the representative, Inge de Vries, by sending an email to: or Mandy Raaijmakers via email



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