H&M: Newsletter Closing Customer Service
On March 3, 2026 De Unie had a conversation with the management of H&M Services about the closure of Customer Support…
De Unie - Branches/Offices - Retail Non Food
On March 3, 2026 De Unie had a conversation with the management of H&M Services about the closure of Customer Support…
On Thursday, February 19, 2026, De Unie an employee meeting held at H&M's Customer Service Center in…
The past period has De Unie Discussions were held with H&M about the closure of its customer service center in Limburg. In this…
Over the past two weeks, members with a Complete or Extra membership could vote on the closed agreement in principle between…
On December 2nd, we announced that we had reached an agreement in principle with the employers. We were just waiting for the exact text...
Last Wednesday, November 26, the unions, including De Unie, an agreement in principle has been reached with employers on a…
Negotiations for a new collective labor agreement for the Non-Food Retail sector have begun. Two rounds of consultations have already taken place.
The current collective labor agreement for the Retail Non-Food sector expires at the end of 2025. To have a new collective labor agreement in place by January 1, 2026, we must start on time...
The bankruptcy of Blokker has left many employees in uncertainty. After earlier reports of postponement of payment, the curtain has now…
The Future Pensions Act (WTP) came into effect on July 1, 2023. This means that we apply the pension scheme to…
Last week we informed you that more than 2 months of informal consultation with employers unfortunately did not result in a collective labor agreement. The…
As of January 1, 2024, there will be no new collective labor agreement for retail. This week it became clear that there are no new…
Trade unions and employers opt for a different collective labor agreement process. Employers and unions have started the process that must…
Negotiations for the new Retail-Non-Food collective labor agreement will start soon. You probably want to know everything about that? After all, the collective labor agreement states…
De Unie reached a negotiating result with Inretail on 13 June. This concerns a half-year collective labor agreement, which runs from 1 July 2022…
In recent months, we have held preparatory consultations with employers' organization Inretail to lay the foundation for a good…
The collective labor agreement “Retail Non-Food” applies on December 31, 2025. Do you work for a company that generates the majority of its turnover from the sale of products, not being food or drink? Then there is a good chance that this collective labor agreement applies to you!
Working in or for a retail company is a great profession. A profession that is on the move and therefore demands more and more from you. Not only with regard to knowledge about the products, but also of your flexibility in the broadest sense of the word. Competition has increased considerably, partly due to the growth of web shops. In addition, customers nowadays visit a store much more for the experience and for the service they want to receive.
To adapt to this development, employees and retailers must change from salesperson to ambassador of a store or a brand. That is good for the customers, good for turnover and therefore also good for you!
De Unie is convinced that employees only want and can become ambassadors for a store or brand if they like their working environment. Good, modern and flexible working conditions are essential for such a pleasant working environment. Therefore explains De Unie the emphasis on this during the collective labor agreement negotiations. But also with the initiatives in your industry for this - together with De Unie - are deployed.
For the AOW (state pension) system, the intention to further increase the state pension age means you may become entitled to your AOW benefit later than previously agreed in the Pension Agreement. In the coalition agreement, the state pension age is linked directly to the increase in life expectancy, unlike the 8 months per year of life that was part of the pension agreement.

Image: Cabinet's AOW plans (image: NOS.nl)
That could mean:
The plans tighten the WIA in several areas. The biggest changes are in (1) the benefit ceiling and (2) the abolition of the IVA (for new entrants).
For people with additional insurance excess coverage, it depends on the policy conditions whether (and for how long) this difference is compensated.
The government wants to reduce the maximum duration of unemployment benefits to one year. This means that if you're dismissed, you'll be entitled to wage-related benefits for a shorter period.
In addition, it is proposed to reduce the maximum daily wage by 20%. This maximum determines the upper limit of unemployment benefits.
The government also proposes to significantly limit the accrual rate. Currently, for each year worked, you accrue one month of unemployment benefits during the first 10 years. If the government has its way, this will be halved to half a month per year worked. This means that after ten years of employment, you will only be able to rely on unemployment benefits for five months instead of 10, otherwise you will have to rely on social assistance.
In addition, the eligibility requirement is being adjusted, requiring you to have worked longer to even qualify for the short-term unemployment benefit of three months. Both of these changes will have significant consequences, especially for young people.
The benefit in the first two months of unemployment should be increased from 75% to 80%.
Sample calculation (indicative):
If the maximum daily wage is reduced by 20%:
That's a difference of almost €1.000 gross per month at maximum benefit.
For middle and higher incomes, this could mean a significant drop in income.